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Volunteer Resources

As a Society volunteer you are in a unique position to make a real difference in both the life of a pet and the family who will one day bring them home.

We want your volunteer experience to be a rewarding one and have created a number of resources to help you plan your volunteer time, connect with other volunteers and develop your knowledge of animal welfare.

Volunteer Training Resources:

  • Volunteer Orientation: Refresh your memory by watching our virtual volunteer orientation.
  • Animal Handling Training: Attend an upcoming Animal Handling Training for a review of our approach and handling philosophy.
  • Volunteer Handbook: Read the Volunteer Handbook for detailed information about volunteer programs, policies, and additional information about The Anti-Cruelty Society.

Scheduling & Logging Volunteer Hours

To access the Better Impact portal, click here.

For help on how to navigate your profile, schedule shifts and log hours, click here.

Volunteer Facebook

If you are a Facebook user consider joining our private Society volunteer group here!

Volunteer Department Videos

2015 Volunteer Year in Review

2014: “Thank You” Video

2013: “I Get By With a Little Help From My Friends” video

2012: “Building a Community of Caring” video

Program Manuals:

Level 1 Programs:

Level 2 Programs:

Level 3 Programs:

Special Projects:

Video Training: The Anti-Cruelty Society provides supplemental video trainings that will not only improve a volunteer’s skills within their program – they will also develop knowledge beyond shelter use. Click on the following topics to be re-routed to trainings posted on our YouTube channel.

Required Training Videos:

Dog Program Videos:

Cat Program Videos:

Additional Videos:

Cross-Training: If you are looking to hone in your handling skills, learn about animal medicine, or delve into behavior, consider cross-training! Volunteers can cross-train into as many programs as they like. The only requirement is that they log 25 hours in each program before moving onto the next. To schedule your cross-training session contact the Volunteer Department.

Become a Volunteer Mentor: Have you been volunteering in your program for a year and would love to take new volunteers under your wing? Consider becoming a volunteer mentor! Mentors receive special badges that designate their status so that new shelter helpers know who to turn to with questions. Mentors are required to schedule their volunteer shifts in advance and are also included on a special operations e-mail list to help with department development. If you’re interested in advancing to this level, contact the Volunteer Department.

Become a Volunteer Trainer: We are always looking for additional volunteer Trainers! If you know your program inside and out and can commit to at least two training sessions a month – contact theVolunteer Department to move into this prestigious volunteer role.

Recommended Reading: The following is a list of recommended readings from our expert Behavior Specialists.

  • Think Like a Cat by Pam Johnson-Bennett
  • The Cat Whisperer by Mieshelle Nagelschneider
  • Love Has No Age Limit – Welcoming an Adopted Dog Into Your Home by Patricia McConnell and Karen London; we sell this in our store!
  • Before You Get Your Puppy and After You Get Your Puppy, both by Ian Dunbar; I consider them must reads for new puppy owners; both can be downloaded FOR FREE at dogstardaily.com.
  • How to Behave So Your Dog Behaves by Sophia Yin; teaching basic manners and solving common behavior problems
  • Living with Kids and Dogs – Without Losing Your Mind by Colleen Pelar

Thank you to our partners whose support makes our work possible