Clinic Receptionist

The Anti-Cruelty Society is accepting applications for a Clinic Receptionist. The Clinic Receptionist reports to the Director of Clinic Services and is responsible for overseeing all aspects of the spay/neuter, low-income, adopter and pets for people programs to ensure efficiency and to provide full compliance with all policies established regarding operations at The Anti-Cruelty Society.

The ideal candidate must have a pleasant demeanor, be objective, courteous and reasonable at all times. Must have a sense of caring for animals and possess excellent interpersonal skills. Excellent phone etiquette and basic computer skills are also required. Other responsibilities include:

  • Route all paperwork in accordance with established clinic procedures.
  • Establish qualifications of potential clients.
  • Generate daily/monthly cash/service reports within Pet Point.
  • Dispense rabies tags and certificates while sending copies to the appropriate agencies.
  • Make appointments for spay/neuter procedures, outpatients and elective surgeries.
  • Answer telephones to qualify clients, answer adopters concerns and spay/neuter inquiries, direct calls to appropriate departments.
  • Admit and release hospitalized animals.
  • Admit and provide housing for spay/neuter animals.
  • Obtain animal weight and record on charts.
  • Ability to restrain animals during physical exams and vaccines.
  • Generate client/patient files.
  • Enter financial transactions and provide receipts.
  • Enter and maintain computer records for all clients.
  • In Pet Point, record treatments, microchip and rabies identification.
  • Retrieve online spay/neuter requests; enter appointment in Pet Point, email confirmation letter to customers.
  • Provide accurate record keeping for all services rendered as required by law and the established policies of The Anti-Cruelty Society.
  • Maintain equipment including computers, cash register, copy machine, printers, fax machines and telephones.
  • Maintain other clinic areas including kennels and floors during staff shortages.
  • Provide coverage in the absence of co-workers.
  • Assume other duties as assigned.

Please submit a letter of interest, including a salary history and expectations and a resume for consideration. You may download an application or pick one up at the shelter front desk (510 N LaSalle) 7 days a week from  9 a.m. -5 p.m. Sorry, but we will not be able to consider applications without these documents.

Direct all applications to:

The Anti-Cruelty Society
ATTN: Meshia Burrell, Director of Human Resources
157 West Grand Avenue
Chicago IL  60654
Facsimile: (888) 391-0164
No phone calls please

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